Meet Our Team

William Kohn

Florida Health Agency, CEO

About Bill

William Kohn is a former resident of Chicago and later Avon, CT before settling in Lighthouse Point in 2008. During the Vietnam era, he served in the US Army for almost 5 years, most of that time in Germany. He has a masters of engineering from the University of Illinois where he majored in energy engineering.

After four years as an engineer, William moved to the world of investments where he worked at Merrill Lynch and Oppenheimer for four years. In 1986 he moved to Connecticut where he was a principal at Micro Engineering Solutions until 2000. After a stint as a restaurant owner (something he recommends trying if you want to quickly lose an extra million or so), he renewed his focus in investments and ultimately in health insurance in 2005.

Priscilla Ribeiro

Health Insurance Agent
Speaks Portuguese and English

About Pricilla

Priscilla Ribeiro was born in Rio De Janeiro Brazil and moved to Florida in 1994.

She holds a bachelor’s degree in Computer Science. Priscilla is bilingual speaking both English and Portuguese.

Priscilla has successfully served as an executive assistant/manager with various companies in South Florida. She excels in organizational management, ability to tackle projects that result in efficiency, and ultimately creates greater profitability.

Priscilla is the team leader of Florida Health Agency’s Brazil team. She loves helping Brazilian clients understand the differences of health insurance in the United States versus what they were used to in Brazil. Helping others is a passion of hers that also extends to her service in the community. She is active in her local church and serves as the Vice president of the Chorus Booster club at her daughters’ school. She has a passion for global mission projects and travel.

She is happily married and has two daughters.

Gabriel Moll

Health Insurance Agent
Speaks Portuguese and English

About Gabriel

Gabriel was born in Rio Grande Do Sul, Brazil. He relocated to South Florida in 2012.

He is pursuing a bachelor’s degree in business administration.

His career has revolved around helping people. His areas of expertise are vast and include marketing, sales, event planning, diet coaching, and IT solutions.

When he is not serving customers, he loves cooking and working out at the gym.

Gabriel is a key player to the Florida Health Agency Brazil Team and is excited to continue to use his passion for helping people by providing exceptional service to the Brazilian community. He understands the differences between health insurance in Brazil and in the Unites States and is excited to help families gain the health coverage they need.

Gio Sartor

Health Insurance Agent
Speaks Portuguese and English

About Gio

Gio was born and raised in Rio Grande do Sul, Brazil. She also lived in Canada for 4 years before making the drastic move from the cold regions to the heat of South Florida and then got married. In Brazil she worked for 18 years organizing large corporate events.

Gio loves to travel, has a passion for organization and is very detail-oriented.

As a key team member of Florida Health Agency, she serves as an agent, project manager and customer support specialist. She is bilingual and speaks both English and Portuguese. With that gift she is able to tremendously help both our English speaking clients and our Brazilian community.

Gio has a kind heart which makes client satisfaction her greatest reward. She goes out of her way to help, knowing that when a client is happy with her service, it makes her day complete.

Carlota Delgado

Carlota Delgado

Health Insurance Agent
Speaks English, Spanish, Portuguese and French

About Carlota

Carlota Delgado was born in Havana, Cuba and moved to the United States in 1960.

She grew up in New York City and earned a Bachelor of Science in Finance from New York University. Carlota moved to Florida in 1992 and speaks English, Spanish, Portuguese and French.

Carlota is a Registered Investment Advisor with over 35 years of experience in Banking and Financial Services, and has held her health insurance license since 2001. She is passionate about helping her clients achieve their financial goals while, at the same time, protecting what is important to them by putting together individually tailored financial strategies. Understanding health insurance and how it fits in with your overall financial strategy is extremely important. In addition to health insurance, Carlota can help you with questions about investments, wealth accumulation and management strategies, retirement and income strategies, and life and long-term care insurance strategies.

Her passion helping others extends to community service and financial educational seminars. She is a member and Treasurer of the Dania Beach Lions Club and has spearheaded events such as Back to School, providing school supplies for underprivileged children, and fundraising for Paws for Patriots that provides service and companion dogs to veterans.

Carlota truly believes that nobody cares how much you know until they know how much you care, and strives to give her clients the same service that she would want given to her own family members.

Lee Armfield

Florida Health Agency, COO

About Lee

Lee Armfield possesses over 35 years of experience as a member of a primary group of entrepreneurial managers who are credited with establishing the largest newsletter publishing enterprise in North America.

His areas of expertise include working closely with start-ups, mid-stage ventures, business cloning, business valuation and sale, and operational/developmental strategies for non-profits.

Lee thoroughly enjoys mentoring individuals and coaching them on marketing strategies and operational systems that he has developed. His desire is to assist organizations and individuals in achieving maximum results.

He is passionate about giving back to his community and serves as a board member and chairman of several international not-for-profit organizations, Lee is also certified as an international teacher/counselor.

Lee is married to his sweetheart of 49 years, has three children, and nine grandchildren.

Lee is a partner at Florida Health Agency and is passionate about creating the systems and organizational management that have allowed Florida Health Agency to become the premier resource for health insurance in Florida.

Sonia Spence

Customer Service Supervisor
Speaks English

About Sonia

Sonia Spence was born in Jamaica. She is an English speaker that has been working with customer service since 2007. As a Customer Service Representative at Florida Health Agency since 2015, she has been specializing in supporting the Brazilian, Spanish, Haitian community and Americans with both Medicare and ACA Health Insurance.

A detail-oriented and patient person with the ability to really listen to customers, making sure their needs are being fulfilled, while also building a strong and long-term relationship with our clients. Sonia strengths are taking care of issues at the Marketplace on behalf of our clients. Sonia is also the final eye’s put to check every Medicare Advantage Plan or PDP Drug Application we take in. In addition, Sonia often assists clients with billing issues. She is a real team player. One of her best qualities is her bright smile solving the problems.

Mindy Pomerantz

Medicare and Medicaid Specialist
Speaks English

About Mindy

Mindy originates from Howard Beach, New York.

Mindy moved to Coral Springs, FL in 1994, where she has enjoyed raising her two children, being involved in her community, sharing her life with her husband, and her furry pets.

Mindy has worked with Florida health Agency for the last 5 years and specializes in helping customers navigate the confusing world of Medicare, Medicaid, and Health Insurance.

Her passion to help is a result of her own experiences navigating and understanding health insurance for her own family.

Today she loves serving Florida Health Agency’s customer by holding their hand through enrollment periods and answering the many questions that customers encounter as they choose the best plans to meet their specific needs.

In her spare time, she loves listening to the Beatles.

Her driving goal each day is to have every customer feel heard, cared for, and treated as if they were family.

Adrielly Ferraz

Customer Relations Specialist

Les Miller

Bookkeeping and Purchasing Specialist

Thaiza Peotta

Thaiza Peotta

Speaks Portuguese and English

About Thaiza

Thaíza Peotta is our creative writer and marketing specialist that helps Florida Health Agency connect with new and existing customers. She is a digital nomad aspirant. Her best skills include user experience design, inbound marketing, strategic planning and growth hacking. She loves creating different ways to serve people with information and sharing life experiences.

She was born in São Paulo, Brazil in 2000 and has lived in Florianópolis, Brazil since 2018. She’s also busy pursuing a bachelor’s degree in Information Science. Thaíza speaks English, Portuguese and Brazilian’s Sign Language.

When she’s away from the internet, she loves to discover new places and meet new people. Thaíza serves as toddler’s teacher and as event planner manager at Florianopolis House of Prayer, her local church.

Rafaela Alves Kwiatkowski

Rafaela Alves Kwiatkowski

Speaks Portuguese and English

About Rafaela

Rafaela Kwiatkowski (Rafa) is our IT programming specialist that helps Florida Health Agency create and configure their website and other software implementations for their staff, in addition to new and existing customers. Her expert skills include computer programming and digital platforms support. Plus she is always focused on learning more!

Rafa was born and lives in Santa Catarina, Brazil. She is pursuing a bachelor’s degree in Information Science in one of the biggest universities in Brazil. She speaks English, Portuguese, Spanish and a bit of French. She also has professional experience in start-ups and data driven environments.

As Featured In

This website and its contents are for informational purposes only. Nothing on the website should ever be used as a substitute for professional medical advice. You should always consult with your medical provider regarding diagnosis or treatment for a health condition, including decisions about the correct medication for your condition, as well as prior to undertaking any specific exercise or dietary routine.

Florida Health Agency is a licensed health insurance agency certified to sell Medicare products.
Medicare has neither reviewed nor endorsed this information.

Get In Touch

866-713-3267
English: 954-332-9768
Portuguese: 954-859-2602
Fax: 954-301-2282

See More

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2211 East Sample Road Suite 101
Lighthouse Point, FL  33064

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Eli P.
Eli P.
22:05 01 Dec 21
wilmacsmith
wilmacsmith
17:04 29 Nov 21
Rozi T.
Rozi T.
23:10 24 Nov 21
Fui atendida na Flórida Health Agency pela Gio Sartor, que atendimento incrível, super professional, extremamente competente, atenciosa, e ao mesmo tempo carinhosa!! Sai de lá tão feliz e satisfeita, super indico!
candi G.
candi G.
23:25 23 Nov 21
Gracias por la ayuda brindada para poder coger nuestra cobertura medica que mas se adapte a nuestra nesecidades a sido muy amable en responder todas nuestra dudas muchas gracias
MCristina A.
MCristina A.
20:17 22 Nov 21
Metro C.
Metro C.
22:48 20 Nov 21
Muito Bom è ecelente estou satisfeita com o atendemento da Gil
Sandra N.
Sandra N.
00:25 20 Nov 21
Katarina K.
Katarina K.
02:09 18 Nov 21
My family’s situation with insurance is complicated and before calling Florida Health Agency I had already lost hope of finding a plan for our case but after one long call, Priscilla Ribeiro found the best insurance coverage satisfying everything my family needs. The best service I’ve ever received. Very understanding, professional and helpful. Thank you!
Rosie M.
Rosie M.
18:59 13 Nov 21
Gio Sartor,she's the best ♡♡♡
Adriana S.
Adriana S.
19:15 11 Nov 21
armen G.
armen G.
15:39 11 Nov 21
Gio was very helpful and attentive. She made the process much less painless.
Stacy S.
Stacy S.
19:20 10 Nov 21
Working with Bill Kohn made this process so much easier for me. He was extremely professional and kind when I had a million questions. I would recommend him for sure!
Hodge A.
Hodge A.
16:52 09 Nov 21
Explain things well very helpful and makes the process smooth I like working with William kohn and gio sartor very helpful . Gio sartor goes out the way to make sure you are covered and everything is in order .she's really good at what she does very outgoing person and great personality.
Eduarda M.
Eduarda M.
00:12 09 Nov 21
Mark C.
Mark C.
22:45 07 Nov 21
Fantastic, top notch experience working with William Kohn. He has comprehensive knowledge of the medical insurance industry and the innumerable plans available. Could not have found the optimum plan for my family without him.
Cynara S.
Cynara S.
15:57 07 Nov 21
Eu recomendo demais o Florida Health Agency, especialmente minha agente Gio Sartor, uma mulher maravilhosa, super atenciosa, super ágil com relação a responder todas as minhas perguntas pessoalmente e via Whatsapp, e olhe que eu tive muitassssss perguntas. A Gio Sartor me ajudou a escolher o plano perfeito para mim (planos de saúde, visão e odontológico). Ela é muito paciente e respondeu com clareza todas as minhas perguntas, ficou comigo umas duas horas escolhendo e respondendo minhas perguntas no escritório dela. Dias depois que escolhi meus planos com a ajuda dela, ela ainda ficou me esclarendo via whatsapp e telefone mais algumas dúvidas que tive durante mais alguns dias. Eu não poderia ficar mais feliz com a escolha que fiz de fechar meus planos com essa agência. Recomendo demais! Cynara (Novembro 2021).
Erika B.
Erika B.
22:18 03 Nov 21
I would like to say that Gio Sartor is a amazing agent. She is always ready to respond to us and provide any necessary support.
josie M.
josie M.
16:56 03 Nov 21
Gostaria muito de atendimento ótima atendente
George M.
George M.
21:11 02 Nov 21
To whom it may concern -Bill Kohn is the upmost professional and has been instrumental in landing the perfect health insurance for my well being. He’s been methodical and articulate in explaining all options leaving no stone unturned. It’s been such a great pleasure to work with Bill and knowing I can always count on him to navigate any questions I may have with current and future plan coverage. Bill is truly the best in the health insurance business!! Sincerely George Malave
tulio O.
tulio O.
17:23 02 Nov 21
Geruza S.
Geruza S.
01:14 02 Nov 21
Sfalsin T.
Sfalsin T.
00:21 02 Nov 21
Susan C.
Susan C.
20:08 30 Oct 21
Viviane S.
Viviane S.
00:06 30 Oct 21
A Gio foi espetacular em me ajudar a encontrar o melhor plano para mim. Sempre muito atenciosa e profissional. Encontrar um plano de saúde correto pra você pode ser muito complicado e demorado, e a Gio fez questão de saber se eu estava entendendo tudo e se estava dentro do que eu estava procurando. E quando o processo terminou, ela fez questão de verificar se estava tudo correto e a aplicação finalizou. Profissional super competente.🙌🙌🙌
Megan P.
Megan P.
21:44 29 Oct 21
Diane R.
Diane R.
19:13 28 Oct 21
I was so nervous about selecting my first Medicare and drug plan. The staff at Florida Health Agency was very helpful, but William was amazingly patient, knowledgeable,and kind. I've sent friends and relatives to him as well.
Angie C.
Angie C.
18:10 25 Oct 21
Absolutely amazing office. They really know what they are doing!! William is a master!! Highly recommended!!!
Claudia M.
Claudia M.
01:20 16 Oct 21
Loved to deal with Gio. She understood my needs and got me the plan that best suited me and my husband. She is attentive and caring. Thank you Gio for the great service!
Bill P.
Bill P.
20:56 15 Oct 21
WTH is the Right insurance?Its SO confusing!!I don't have the expertise or the time to thoroughly and accurately evaluate all the companies to figure out which is best for me.Thank God a good friend told me about Florida Health Agency and William Kohn!Not only do they continue to find the Best Medicare plan for me (reviewed every year), but they even helped out my wife who is not yet eligible for Medicare, is Brazilian and they even have other agents that speak Portuguese to make her communication crystal clear.I don't know what I'd do without their help!! I sleep well at night, now!!!
Hector Q.
Hector Q.
17:42 15 Oct 21
Priscilla Ribeiro is super professional and very educated regarding health Insurance coverage. We are 100% satisfied with her service and help through out our health insurance application.
Rama S.
Rama S.
12:09 13 Oct 21
I have had Mr. Khon for the past 5 years or so. Takes care of my healthcare automatically. I never had any problems with him or his staff. A super good person who renders professional care.
Irani G.
Irani G.
16:07 04 Oct 21
Rachel A.
Rachel A.
18:14 28 Sep 21
Holly J.
Holly J.
18:30 20 Sep 21
Priscilla was amazing and so helpful! I was lost on how to obtain insurance and she knew exactly what I needed. Highly recommend!
Aimee F.
Aimee F.
21:25 15 Sep 21
Called in desperate need of assistance and direction. Priscila and Bill took our call and spent hours with us everyday thereafter working hard to make sure we were in the loop and up to date. This is our insurance place hands down from here on out!
Daniel D
Daniel D
17:40 02 Sep 21
Very helpful. Very Couteous. Very knowledgeable. Excellent Commicator.Timely. Most of all felt like he was serving me like he would like to be served. Thank you William.
Scott H.
Scott H.
15:16 31 Aug 21
Jack L.
Jack L.
23:02 27 Aug 21
Katie S.
Katie S.
18:29 24 Aug 21
Priscilla was wonderful in helping my husband get a health care plan. She made sure that we were happy and taken care of!
Heidi S.
Heidi S.
13:15 18 Aug 21
Brianna M.
Brianna M.
21:28 17 Aug 21
Elza T.
Elza T.
23:46 16 Aug 21
Desde o primeiro dia que falei com a Senhora Gio, me senti confortável e confiante de estar sendo atendida por uma excelente profissional!Muito obrigado Senhora Gio por ajudar-me a conseguir o plano que se adaptava às minhas condições financeiras!!⭐️⭐️⭐️⭐️⭐️
Cristina G.
Cristina G.
21:17 14 Aug 21
Gio is an excellent health insurance agent, answers your questions quickly and with great knowledge of what she does, I recommend her! Thanks Gio!
Cristiane S.
Cristiane S.
21:59 13 Aug 21
Priscilla is an excellent professional !!! 🙂
isabela F.
isabela F.
21:49 12 Aug 21
Priscila was very professional and knowledgeable! She helped me choose the perfect insurance plan for my family!
Martha P.
Martha P.
19:11 12 Aug 21
I love everything about FHA. Excellent customer service and availability. Gio is very enthusiastic and energetic and most importantly, she takes interest in what is best for my family.
Érica Souza de O.
Érica Souza de O.
03:12 12 Aug 21
Encantada com o atendimento da Gio, uma pessoa extremamente disposta a ajudar, profissional, pró ativa e muito atenciosa. Ela está de parabéns 👏🏻
David P.
David P.
20:36 11 Aug 21
My agent Bill has been excellent. Always knowledgeable, responsive and really knows how to find the best plans for the situation and budget.
Cyd G.
Cyd G.
19:52 11 Aug 21
Excelente atendimento, fui atendido pela agente Priscilla, sempre solícita em esclarendo todas minhas dúvidas!
Haysa R.
Haysa R.
20:22 10 Aug 21
A Priscila é uma profissional muito séria, super competente e que nós atende com muita excelência.
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