Meet Our Team

William Kohn

Florida Health Agency CEO

William Kohn is a former resident of Chicago and later Avon, CT before settling in Lighthouse Point in 2008. During the Vietnam era, he served in the US Army for almost 5 years, most of that time in Germany.  He has a masters of engineering from the University of Illinois where he majored in energy engineering.

[read more=”Read more” less=”Read less”]After four years as an engineer, William moved to the world of investments where he worked at Merrill Lynch and Oppenheimer for four years.  In 1986 he moved to Connecticut where he was a principal at Micro Engineering Solutions until 2000.  After a stint as a restaurant owner (something he recommends trying if you want to quickly lose an extra million or so), he renewed his focus in investments and ultimately in health insurance in 2005.[/read]

Barbara Phillips

Florida Health Agency Executive

Barbara Phillips began her journey through life in the Catskill Mountains of New York in the late 60’s, where she held different positions, from being a waitress to Head Reservation Manager, always challenging herself to be better and accomplish more. It was here that her curiosity of people and her thirst to learn about them was ignited.

[read more=”Read more” less=”Read less”]Since the winters up north were long, very cold and having grown up in Western New York and having spent almost 8 more years in the Catskill Resorts she yearned for the warmer weather, so when her sister announced that she was moving to Florida with her new husband, it was like the devil possessed Barbara, and without a moment’s hesitation, she packed up her belongings and followed them to sunny Ft. Lauderdale.

Barbara spent another decade or so in the restaurant and hospitality industry in various management positions until one day, an opportunity presented itself, which was life-altering. Some would say as one door closes, another one is or in my case was opened. Barbara was offered a position to work in an insurance agency processing Medicare claims for some of the clients, and arranging Home Health Care Aide visits for other clients. The owner of the agency insisted that Barbara attend class to get her Health and Life License.

Early on in her insurance career, she was able to recognize that her inquisitiveness, empathy, and passion would best be served to work with the Baby Boomers, and she became a Medicare Marketing Representative in 1994. Barbara found it most rewarding to work with this segment of our population and they provided the platform upon which she was able to acquire her education and expand her knowledge quickly. After 22 years of acquired knowledge and research, both of which can’t be found in a book or online Barbara has been acknowledged as the “go to person” for many agents and 1000’s of Florida clients. Even to this day, she listens intently to each unique story. She loves to be challenged by their individual set of circumstances, questions, and concerns and is driven by her desire in wanting to make a difference in their lives by providing the answers and solutions in each case.

Barbara lives in Pompano Beach with her beloved spouse for the past 11 years and recently was elected to the Board of Palm Aire Condo Community #5. Barbara enjoys watching the incredible sunsets of Florida, most water sports, like boating, jet skiing, sailing, snorkeling, and fishing. She loves to travel and would love to go camping more, however, her work and 4 cats keep her close to home for the time being.[/read]

Sonia Spence

Florida Health Agency Support
Speaks English

Sonia Spence was born in Jamaica. She is an English speaker that has been working with customer service since 2007. As a Customer Service Representative at Florida Health Agency since 2015, she has been specializing in supporting the Brazilian, Spanish, Haitian community and Americans with both Medicare and ACA Health Insurance.

[read more=”Read more” less=”Read less”]A detail oriented and patient person with the ability to really listen to customers, making sure their needs are being fulfilled, while also building a strong and long-term relationship with our clients. Sonia strengths are taking care of issues at the Marketplace on behalf of our clients. Sonia is also the final eye’s put to check every Medicare Advantage Plan or PDP Drug Application we take in. In addition, Sonia often assists clients with the billing issues. She is a real team player. One of her best qualities is her bright smile solving the problems.[/read]

Les Miller

Florida Health Agency Executive

Adrielly Ferraz

Florida Health Agency Support
Speaks English, Portuguese

Adrielly Ferraz was born in Brazil in 1994. She is a Portuguese and English speaker who has been working with customer service since she was 18 years old. Passionate for the English language and American culture, she moved to Florida in 2016.

[read more=”Read more” less=”Read less”]As a Customer Service Representative at Florida Health Agency since March 2018, she has been specializing in supporting the Brazilian community and Hispanic community with ACA Health Insurance. A detail oriented and patient person with the ability to attentively listen to customers, making sure their needs are being fulfilled, while also building a strong and long-term relationship with our clients.[/read]

Claudia Bueno

Florida Health Agency Executive
Speaks English, Portuguese, Spanish

Claudia Bueno is an executive in Florida Healthy Agency. She received her master’s degree at Lynn University in Educational Leadership. Since arriving in the United States she has strived to serve the Brazilian community. Claudia speaks Portuguese, English, and Spanish to better serve our diversified market.

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Richard Urchoa

Florida Health Agency Executive

As Featured In

This website and its contents are for informational purposes only. Nothing on the website should ever be used as a substitute for professional medical advice. You should always consult with your medical provider regarding diagnosis or treatment for a health condition, including decisions about the correct medication for your condition, as well as prior to undertaking any specific exercise or dietary routine.

Florida Health Agency is a licensed health insurance agency certified to sell Medicare products.
Medicare has neither reviewed nor endorsed this information.

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2211 East Sample Road, Suite 101
Lighthouse Point, FL  33064

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